Most workers operate under some kind of leader, or boss. This is true at most levels, whether it be a manager, an officer in a company or other. According to one site, the worst bosses micromanage the staff under them.

• Micromanagers constantly smother and second-guess staff. They don’t know how to delegate tasks to others and need to exhibit their control at all times.
• Neglectful managers don’t give their staff enough of their time, guidance and support needed to do their jobs well.
• Bully bosses instill fear and intimidation in their staff and create divisiveness in employees who fear for their jobs.

SHRM created the People Manager Qualification (PMQ) to help change the worst types of bosses/managers into the best. The program teaches managers to master people-focused skills, like hiring the right team members with the right skills; how to conduct conversations to motivate team members; evaluate team dynamics and resolve conflicts.

Managers receive 40+ hours of virtual learning programming with self-assessments and other learning proficiency assessments. The most important take-away is the program can help HR unlock the human potential within an organization and further empower HR professionals to become leaders in workplace development and corporate sustainability.

Recognizing a Good Boss

The best type of boss knows how to create better team members using positive reinforcement. He or she consciously tries to build environments where the teams can succeed. The best managers know that they must encourage the growth of their staff and be there to help them when needed.

John Brandon, a contributor to “Inc. Magazine,” writes about what makes a great boss. He believes a great boss is empathetic – that a boss’s ability to understand from an employee’s perspective creates a feeling of trust between them and builds respect and loyalty. When a boss displays trust toward his staff member, that employee feels valued and important to the business.

A good boss creates a working environment of loyalty so that staff trusts them and wants to achieve good things.

A great boss is someone of character, who is truthful, gives credit to his staff and supports them.

Brandon believes that a great boss knows how to be relationship-driven, possesses great integrity and conviction so that staff members always know what to expect and where they stand.

Don’t be Chained to a Desk!

Thanks to Wi-Fi and mobile devices, employees can work from anywhere. Provide them with the tools to succeed:

• Slack – share files, cut down on inbox clutter.
• Trello – Keep projects on track with a visual board.
• GoToMeeting – Conduct online meetings with screen-sharing capabilities.
• Todoist – It’s one big interactive planner; will email the team when needed.

Emerging Trends

Technology is driving trends for 2020.

Source

• Cultural diversity will mean that companies will need to include a broader set of values than today’s business offer. Companies will need to radically rethink their internal interactions – how to approach, deploy & develop and retain people.
• Millenials are driven by a sense of shared purpose and need to have a strong sense of their part in the “bigger picture” to bring their best results to the workplace.